XIKAR Mission to Serve Great Product!
XIKAR is dedicated to providing value to consumers through unique, artful cutlery at a fair price. XIKAR will provide these products through honest and ergonomic design to achieve superior form, feel and function. XIKAR stands behind its products through a lifetime total satisfaction warranty. XIKAR FOR LIFE
XIKAR is dedicated to providing value through honest and ergonomic design at a fair price. Honest design includes consideration of function, ergonomic comfort with simple, clean lines and lack of superfluous decoration on the product. Good design will enhance a users visual, tactile and mechanical experience with XIKAR products.
XIKAR considers consumers of XIKAR products, customers and friends.
XIKAR will strive to build and maintain this relationship through exceptional products, the best warranties, and beneficial news to the consumer. This means:
Offering them a lifetime total-satisfaction guarantee on all products
Thanking customers for their business.
The following fundamentals create our service commitment:
Concern: We will treat others as we want to be treated (very well!)
Consistency: Everyone should know, in advance, what to expect from XIKAR. (and they should expect the best!)
Quickness: We will turn your inquiry into an urgency!
Communication: Personal, honest and immediate response to consumers also communicates our commitment to them, and has shown to provide a reason for consumers to buy again from XIKAR and to recommend XIKAR to friends.
XIKAR stands behind each of its products with a total satisfaction lifetime warranty. We want to provide our consumers the same benefits we look for in making our own personal purchases.