Terms Of Sale

LEGAL

Erez Cigars imports and sells retail and wholesales quality cigar humidors, smoking accessories and custom cigar box packaging. We cater to point of sale retailers, CTS Merchants, full line distributors and cigar manufacturers worldwide.
 
We have the unique ability to fill orders of any size, from one piece to thousands, while maintaining the highest level of customer service. Drop ship programs are available.
 
If you are looking for someone to manufacture your custom designs, look no further. Let our experts show you what Quality Importers can do for your business. 
 
Custom Product Manufacturing 
Our custom product manufacturing services allow us to help businesses from coast to coast improve their profitability. Quality Importers creates custom cigar boxes for well known cigar manufacturers. Our service oversees the manufacturing of your product from design to shipment. Submit your designs, blueprints, drawings or samples in the strictest confidence. We will work with you every step of the way to provide quotes, answer your questions and ensure your project proceeds seamlessly. 
 
Ordering
Our Stores are open from 10 am to 7 pm EST, Monday through Friday. For your convenience, we monitor and respond to email after hours and on weekends. To order or make an inquiry: 
By Phone, Call Toll Free:  1-800-970-8414 or 305-735-8955
 
By Fax: 305-459-3980
 
 
By Mail: Erez Cigars, Inc.
1676 E Oakland Park Blvd., Oakland Park, FL 33334
 
Shop 24/7 at: 
 
We gladly accept Visa, Mastercard, American Express and Discover card.  We do not accept net terms for payment.
 
 
Unless otherwise requested, we will automatically ship back-ordered items when inventory arrives.
 
Shipping Standards
All orders receive priority and are shipped F.O.B. Ft Lauderdale Florida, within 1-2 business days. We ship via United Parcel Service (UPS) and Fedex, unless order quantity dictates the use of a common freight carrier. All fees are subject to change without notice.  
 
Returned Merchandise
Any shortages, overages, damages or manufacturer defects must be reported within 10 days of receipt. After that period, a 20% restocking fee will apply. Please check
all merchandise carefully upon receipt. If a product is damaged during shipment, please call our Customer Support Department at 305-459-3980 and we will contact the carrier and arrange for a merchandise return.
 
When making a return, please include all original packing materials, accessories and manuals. Merchandise must be unused and received in original condition. Used merchandise is non-returnable. 
 
Note: Merchandise shipped by freight truck must be inspected, and any damage noted on the Bill of Lading before the driver leaves. Failure to comply will result in an inability to process a damage/loss claim for merchandise.
 
All items, including style, color selection and prices are subject to availability and can change without notice. Typographic and/or photographic errors are subject to correction.
 
Erez Cigars
has been providing top-of-the-line service to an ever-expanding clientele, while delivering thehighest level of excellence since 1997.
Manufacturer’s Agent 
Custom Boxes and Product Manufacturing 
Product Sourcing 
Research and Development 
Warehousing/Fulfillment  
Drop Shipping 
Import/Export Services 
Manufacturing and Wholesaling   
Cigar Accessories

 

Custom Manufacturing & Design 
OEM Manufacturing
Research and Development
 
Wholesale/Custom Humidors
Quality Importers continues to expand from its traditional wholesale humidor line, breaking down barriers of custom design and industry ingenuity. 
Cigar Caddy®, Travel, Small and Medium Desktop and Glass Top Humidors
Large Desktop, Furniture-Style and Commercial Display Humidors
 
Exclusive & Innovative Products
Cigar Accessories and Lighters
Ashtrays and Cutters
Humidification and Hygrometers
• XIKAR®, Cigar Caddy®, Hydra®, Stinky®, DivPro®,  Shuriken®, Get-A-Grip® Hygroset®, Lighters, Cutters and Accessories 
Lotus® and Vertigo® (by Lotus®) Lighters, Jetline and Cuban Vista Collection
 
Custom Kits
Humidity: Humidifiers, Hygrometers, Humidification Packs
Retail: Point of Sale, Point of Purchase, Impulse Items
 
Boutique & Limited Edition Cigars
Sourcing Distribution Manufacturing Importing
 
 
“Our business is how we do business”
 
Quality Importers Trading Co., Inc. is a B2B product innovator, importer, distributor and representative to a multi-network of manufacturers across the world, specializing in the areas of woodenware, plastic injection molding, metal stamping and product packaging. QI’s core distribution businesses reside in cigar storage and packaging, home organization and warehouse packaging supplies.
 
Our mission is to unlock our customer’s  business potential by delivering a dynamic selection of products and services, clear concise communication and just-in-time inventory with a sense of urgency and accuracy. 
 
Sincerely,
 
Yaniv Erez
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