FAQ

How it works?

XIKAR Cigar Accessories are manufactured to the most strict standards of quality, ensuring perfectly cut and lit cigars every time.

The world renown XIKAR® Xi cutter gives cigar enthusiasts the finest cigar cut with power, efficiency and ease of use. The cutter operates by a double-guillotine scissors action, using a bottom hinge point with an internal spring to release the cutter to the open position. A locking device retains the blades in the closed position after each cut. This feature adds to the safety and portability of the cutter.

XIKAR Lighters are available in a variety of flames types and styles for the most demanding aficionado.

All XIKAR lighters proudly meet the performance criteria of ISO 9994 & F 400 Standards and are designed using XIKAR’s four fundamentals.

  • Form – Cutting Edge Design
  • Feel – Ergonomic
  • Function – Easy to use, quality materials
  • Fair – Elegant and affordable

Instructions for Use

Lighters:XIKAR Lighter Ignited

IGNITING THE LIGHTER

  • A simple action on the ignition switch ignites a powerful
    flame over 2,000 degrees.  This flame can be nearly invisible in
    bright light, so proper care is recommended.

TAKE CARE NOT TO TOUCH THE LIGHTER TOP AFTER IGNITION.

  • To avoid heat buildup, do not use in any situation that would
    require a continuous flame for more than 10 seconds. The lighter 
    may become too hot and cause harm to the lighter and/or the user.

EXTINGUISHING THE FLAME

  • Releasing pressure from the ignition button of the lighter
    immediately extinguishes the flame by stopping fuel flow.
    If flame continues, the flame level is set too high and should be
    adjusted by turning the adjustment wheel on the bottom of the
    lighter towards the (-) position.

ADJUSTING FLAME LEVEL

  • Turn the fuel adjustment wheel on the bottom of the lighter
    towards the (+) mark to increase the flame and turn the wheel
    towards the (-) to decrease the flame to achieve a desired height.

FILLING AND RE-FILLING LIGHTERLighter Bleeding with XIKAR MTX Tool

  1. Release all tank pressure by pressing on the inlet valve with a small
    screwdriver or a XIKAR MTX Multi Tool bleeder (shown). Hold the
    lighter vertical while bleeding valve. Repeat this several times until all
    fuel/ gas pressure is released.
  2. Set flame adjustment to lowest setting (-).
  3. Turn lighter in upside down position and insert butane tank tip directly
    on the fuel valve. Do not shake the can of butane! This increases the amount
    of propellent in the mixture that goes into the lighter, and should not be done.
    Press down firmly for about 5 seconds.
  4. Before igniting lighter, wait 3-4 minutes.  This allows excess butane to
    evaporate and gas inside lighter to reach room temperature.
  5. Set flame level to desired height by turning flame adjuster wheel.

Adobe PDF Document Download XIKAR Lighter Instruction Manual >>

Holding Xi Cigar CutterXi Cutters:

Hold the cutter on one side in the first crook of knuckles, and on the other side along the length of your thumb. Use a powerful snap squeeze to cut your cigar for best effect. Note the two sides operate independently of one another, so one will always close against the cigar first. Rest assured that both blades meet in the middle and that each cuts the same amount of cigar.

Knives:

XIKAR utilizes the “liner lock” on Xi knives for easy opening and closing. To release the lock and close the knife, simply turn the belly of the knife up so that you can see the blade slot. Then, using your thumb, push the angled liner that is pinned against the butt of the blade sideways toward the knife handle and away from the blade base. Once the liner is in a straight position against the body, close the blade slightly and the lock is released. You can now close the knife completely.

Hygrometers:

This unit will read humidity in the range of 20% to 95%. Should the relative humidity be outside this range, the unit will show two dashes (- -). This simply means the humidity is outside the readable range. This unit will read humidity most accurately in the 60-80% range.

Hygrometer Batteries

XIKAR hygrometers are manufactured following strict standards for years of trouble free operation. However, if you find that the screen does not turn on, remove the battery by opening the cover located on the back of the unit. Make sure the battery is installed properly and makes contact with the silver metal contact. If the unit will not turn on, replace the battery.

XIKAR hygrometers have used various battery sizes over the years. To ensure you purchase the right battery for your hygrometer, check your specific unit. For equivalent batteries sizes, see below. Follow each link for a complete list of compatible batteries.

Where do I get the free leather sheath?

Your new XIKAR product will provide you with the finest quality available by incorporating high-tech engineering for a powerful cigar accessory, ergonomic design for a comfortable feel and the finest materials for durability. Enjoy its use!

Warranty Registration and Free Sheath Offer

Custom-fitted sheath. Fully lined and a perfect fit! Simply fill in the information below and we’ll send you a sheath within three weeks – Free!

To register your product, please create a new warranty registration account or use your existing XIKAR account to register another product. This entire form must be completed to receive your free XIKAR sheath. The information you provide to XIKAR, Inc. is solely used to better serve your needs and is not for sale, nor shall be distributed in any other manner to anyone else. For more information, see our legal terms and guidelines .

Can I get the blades sharpened?

We are proud to offer our lifetime warranty on all XIKAR products. If you feel that it fails to live up to our promise of function, form, feel, and fair, simply return it to us & we will cheerfully repair or replace your product. XIKAR reserves the right to repair, or replace at our discretion. Returned items may be replaced with a refurbished equivalent, depending on the age and condition of the return.

XIKAR recognized among top brands to stand behind the their product quality by offering a Lifetime Warranty.

If for any reason you need to return your product, please print and fill out this Consumer Return Form. Include it in the mailing envelope to designate the Return address.

  • The Consumer Return Form is used to help process your warranty return quickly when it arrives at our warehouse.
  • If you have any questions, or require assistance, please contact our Consumer Service Department by email at: info@xikar.com or by toll-free phone at: 866-676-7380 Our representatives are available to help you Monday-Friday 8:30 A.M. to 5:30 P.M. CST.

Return the form and product/s only in a padded mailing envelope or box to:

Using USPS:

XIKAR Inc.
PO Box 25757
Kansas City, MO
64102-5757

Using UPS or FedEX:

XIKAR
3305 Terrace St.
Kansas City, MO 64111

Be sure to include your printed name and complete mailing address, email or phone number & the reason for return (Very important! As we use this information to review every product for quality control). Please allow 3 weeks to process your return. If you’ve asked for confirmation when your item is processed, and have not received it within 3 weeks, please contact XIKAR.

warning   We require that you purchase delivery tracking/ confirmation when sending in a product for replacement. XIKAR will also provide tracking when mailing your product back to you.

If returning a lighter, it must be shipped EMPTY of butane fuel..

Cutters

Should you ever need your blades sharpened, simply return the cutter to us and we’ll repair or replace the blades and return it to you.

Lighters

XIKAR lighters carry a Lifetime Warranty. Before sending in your lighter, please refer to our online instruction manual or lighter instruction card to fix any occasional problems.

Lighting the Cigar

This pre-smoke ritual is one of the most enjoyable aspects of cigar smoking. First, prime the cigar by rotating the end just above the flame, allowing equal exposure to the entire foot of the cigar. This allows the natural oils in the leaves to heat up and prevent a burning haystack of a smoke! Then, without letting the flame actually touch the cigar, hold the flame ½” from the end and draw gently while rotating the cigar to ensure an even burn. Check out our selection of available cigar lighters!

Cutting the Cigar

Truly a grand moment. To prevent a difficult or tight draw, or an unraveling of the wrapper, be sure not to cut too shallow or too deep. Using a guillotine style cutter, snip the cigar at the shoulder, where the head begins to slope toward the body of the cigar. If you prefer a punch-style cutter, simply poke the sharp end into the head of the cigar, gently twist and remove. Although both of these moves sound like something you’d see in Braveheart, these simple techniques will enhance your enjoyment of fine smokes. Check out our selection of Cigar Cutters!

Smoking Cigars - When to Smoke?

Smoking a cigar is best done: anytime! Whenever it feels like a good time for a smoke, it usually is. Generally, smoking enjoyment can be optimized after a great meal. Unless you’re a long-time connoisseur or are very familiar with the cigar you are about to smoke, don’t smoke on an empty stomach, as you may experience some discomfort. Don’t inhale either – concentrated cigar smoke in your stomach is no fun. As you smoke, the flavor changes as the cigar becomes shorter, thanks to the intensity and burn of the smoke. Smoke down to the nub? Your choice, but the taste will get pretty hot and harsh down that far.

Evaluating a Cigar

There are no rules for selecting that perfect cigar, only guidelines. Discovering a cigar that is perfect for you is a matter of taste. How does the cigar look and feel in your hand? Is it oily, dark, light, moist, consistently firm or does it have soft spots? These are a few characteristics that will help determine if a cigar is worthy of being your favorite. Plus, different cigars are appropriate for different occasions. I enjoy short quick smokes in early afternoon, long, flavorful cigars on the golf course, and thick, spicy robustos in the evening. We have samplers and 5-packs to help you widen your horizons if you want to branch into some other brands.

What does Ring Gauge mean?

Ring gauge simply measures a cigars thickness. The larger or thicker the ring gauge, the fuller the flavor; the longer the cigar, the cooler the smoke. In technical terms, it’s a measure of a cigar’s diameter where one “ring” equals 1/64th of an inch. So, a 48 ring gauge is 48/64, or 3/4, inch in diameter.

Download and print an actual-size ring gauge guide and ruler.

A Plugged Cigar

Plugged cigars are a fact of life, and most are not salvageable. Because they are made by hand, there will be inherent imperfections. The source of such plugs is usually along the cigar where the band is. The roller usually adds extra leaf to the filler near this area to support the smoker’s grip. Also, some are not necessarily plugged but just seem to have a tougher draw – this sometimes happens with “well-filled” cigars and overly moist cigars.

Keep Cellophane on your Cigars?

Some cigars arrive individually cellophaned, while others are “naked.” Here’s the scoop on removing the cellophane – it’s up to you. The argument against: if you have several brands in your humidor, the flavor of each brand will intermingle and “marry,” and the uniqueness of the cigar will be diminished over time. The cellophane will also help trap in moisture to a certain degree for shorter storage periods. The argument for: if it’s the only brand you plan to store in your humidor and you feel like it, then go ahead, because they will age better in the cedar-lined environment if left naked.

Storing Your Cigars

The only way to preserve your fine handmade cigars is to maintain the proper moisture content and temperature. Dry cigars burn hot and harsh, and you’ll feel like you’re smoking a bundle of hay. On the other hand, overly moist cigars will give you a migraine while you draw and taste like a sour lemon! If you don’t have one, you need a humidor. When I first started, I used a tupperware container, and left a moist hand towel inside but not touching the cigars – something like this will work fine as a makeshift but sooner or later, you’ll need to upgrade. Need an upgrade? Check out our fine selection of humidors!

Countries of Origin

Every cigar has its own taste regardless of origin. Cigars are made in a number of different countries, from tobacco grown in various soils and rolled using different techniques. However, there are general rules. Here are a few characteristics of each of the best-known cigar countries:

  • Jamaica – Mild
  • Dom Rep – Mild to Medium
  • Honduras – Medium to Full
  • Nicaragua – Full and Rich
  • Cuba – Rich and Creamy

Construction of Cigars

There is an art to blending cigars, so the interplay of the various types of tobacco and the quality of the leaves from different regions will determine the taste and flavor of your cigar. Cigars have 3 basic components which affect the cigar’s taste: binder, filler and wrapper. The binder is the intermediate layer which holds the “bunch” of filler leaves together, and is usually a slightly lower quality leaf. The filler is the bunch at the center of the cigar, and determines the strength of the smoke. Long-filler refers to whole leaf filler, which runs head to foot in the cigar, and these are premium cigars. Lower quality, “short-filler” cigars use scraps of tobacco (the hot dogs of cigars) pressed together, and chemicals and additives are added to these. The wrapper is the outside layer and provides the primary flavor elements. These are the highest quality leaves and range in color from claro (light) to maduro (dark). Wrappers come from Connecticut, Indonesia, Central America, Caribbean, and Africa.

Properly Aging Cigars

You know the taste of a well-aged cigar: that subtle complexity, that certain :”je ne sais quoi” that light kiss of tobacco flavor left gently lingering. Aging is often what makes a good cigar a great one. Cigars change as they age. Some prefer cigars young and fresh while others appreciate a mellower, more experienced cigar. To those who prefer the flavor of aged cigars but don’t want to choke up the duckets for aged Vintage cigars, your next question is probably “How can I age my own cigars properly?” The amount of time you age your cigars is a matter of personal preference. In general, age them at least a year for optimum effect. Of course, some low-quality cigars won’t see much improvement with aging – remember “garbage in, garbage out.” However, keep in mind that some cigars, after aging will have pleasantly rich flavors, even though now they smell like a dumpster. It is much the same way that good wines for aging are too tannic to drink when young. But certain cigars are just naturally better. Some, but not all, Maduro-wrapped cigars are artificially “cooked” or “cured” to achieve the dark coloration of the wrapper and the distinctively strong, sweet flavor. Due to such curing, they have essentially been “fixed,” and thus any further benefits of aging have been stunted for many Maduros. Therefore, because the wrapper provides the lion’s share of the cigar’s taste, aging will not significantly affect the taste of such Maduros.

Another example is larger ring gauge cigars. The thicker the cigar, the greater the variety of tobacco leaves and hence, the more complex the final flavor of the aged cigar will be. The insides of larger cigars tend to be somewhat shielded from the outside environment, less apt to be affected by fluctuations in humidity and temperature. This added stability that larger cigars provide is highly desirable for long-term aging.

Of course, the environment in which they are stored is crucial. Follow the usual 70-70 rule for temperature and humidity. Any more and your cigars will get moldy; any less and the aging process begins to be stunted. Maintaining a stable environment for your cigars is key – a constantly fluctuation enviromnent can be disastrous. Swings in temperature and humidity cause cigars to expand and contract, cracking their wrappers and it may disrupt the aging process. Ideally, the space in the humidor should be about twice the volume of cigars. The lining should be cedar – cedar wood is highly aromatic wood, full of its own oils. With the passage of time, the interaction of the tobacco oils amongst themselves, and with the cedar oil of the wood it leads to a mellowing and blending of flavors resulting in that subtle complexity you can only get from proper aging.

Breaking in a New Humidor

It takes time, patience and a little know-how to get a new humidor ready to hold cigars. You’re trying to recreate the tropical environments where most cigars are made, and you can’t rush the process. Putting cigars into a dry humidor can ruin good smokes. Your humidor has an interior of untreated Spanish cedar, the preferred wood for humidifying and aging premium cigars. The wood needs to be humidified, or seasoned before the box is ready to hold cigars:

  1. To season your humidor, take a new sponge – make sure that it is unscented and free of soap – and wet it with a liberal dose of distilled water.
  2. Wipe down all the exposed wood, including dividers, and the interior lid. Avoid using a paper towel or a fraying cloth; these will literally leave a paper trail on the wood.
  3. After you’ve wiped down the wood, squirt the sponge with more distilled water. Then place it inside the humidor on a plastic bag – to avoid direct contact with the wood – and close lid. Use only distilled water. Tap water contains minerals that will destroy most humidification systems by leaving deposits that will clog the humidor element.
  4. Once the humidification element is filled be sure to wipe it down to remove any excess water. Rest it on a hand towel for approximately 30 minutes. Close the humidor with the humidifying element and the damp sponge, and leave it over night.
  5. The next day refresh the humidification device (It may not need it) and check the sponge. If it is fairly dry, add more distilled water. However, if very damp, leave it alone.
  6. Let the humidor sit another night, and then remove the sponge and the plastic bag. The walls of the humidor have now absorbed all the water they need, and now you can safely store your cigars.

Hygrometer Problems

Often, a hygrometer may read 40%, but it’s not really that low. Before tossing it in the garbage, check the folowing:

  1. Make sure to recharge the humidification device regularly by refilling with distilled water.
  2. Calibrate the hygrometer so it will read more accurately.
  3. Take out the cigars, wipe down the interior cedar, let it dry and repeat, then put the cigars back in, this often does the trick.
  4. Squeeze test – between forefinger and thumb gently squeeze the cigar, it should have a slight give, but not be mushy nor should it be hard – This is often the best test if someone is worried that their cigars are going bad.
  5. Certain climates, parts of the country, and seasons are drier than others – You may need to buy an additional humidifier to put in your humidor, or put a slightly damp piece of sponge in your humidor (not touching the cigars) to help increase the humidity.
  6. Make sure it is not near an AC or heater, this will affect the environment inside the humidor dramatically – humidor should be in a relatively cool, dry place.

Calibrating Hygrometers

Some humidors don’t come with a hygrometer. For those that do, no analog hygrometer is perfect. In fact, they are not meant so much to provide a precise reading but to give you a close approximation. Often, they need to be calibrated, they are very touchy. Sometimes analog hygrometers need a &jolt& every once in a while. Do this by wrapping in a moist cloth and leave out overnight (away from cigars). The needle should register a high level of humidity by morning. If the needle has not moved, it is defective.

A digital hygrometer is much more accurate than an analog.

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